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Remote Control Service

 

 

PC Anywhere

 

 

 

What is it?

PC Anywhere is the industry standard remote access software. The product comes from Symantec and is a tried and tested solution. The product allows two PCs to communicate over the internet or via a phone line. This product can be set up to be extremely secure.
 
PC Anywhere is often used for product support and has built in security features such as a dial back facility.
 

How can I use PC Anywhere?
The world or work has changed, solutions and products are applied globally, workers want to work from home accessing documents and information from work. The internet is making this revolution possible.  PC Anywhere from Symantec was perhaps the first product to truly match the needs of growing section of business and home workers who needed remote access to documents and information.  PC Anywhere allows the screen of a pc to be broadcast securely over the internet or a phone line so that it appears on monitor of another Pc.  You can sit at home, log on to your PC at work and work away as if you where physically in work.  Anyone viewing the screen at work will see documents open and shut, emails being received etc.  This tool proved extremely valuable for product support as it allows an engineer to work directly on the client computer.  One disadvantage with this method of working is that you need software installed on both the client and server PC.  The Server requires the host version of PC Anywhere, whilst the client requires the client version of PC Anywhere.

 

PC Anywhere is one of the most secure products remote access products on the market. You must install the host version on the Pc you wish to access remotely and the client version on the pc you wish to use to access the host pc. There are numerous security features in the product we aim to give you a brief overview of how the product can be used. It must be remembered that only time your pc is truly secure is when it is turned off. Hacking normally occurs from an internal source, disgruntled employees. However external hacking is a major threat. One of the simplest ways to secure your PC is to disconnected from the internet, with this in mind we will describe some of PC Anywhere's modes. The product can be run in internet mode or phone mode.

The first level of security is that a user must provide a password and name to access the system, by choosing a sensible password a lot of problems can be avoided.

The second level of security is that PC Anywhere on the host machine can be switched off and only turned on when needed.

PC Anywhere can be set up to only allow a certain number of login attempts.

 

How is PC Anywhere different from VNC?

Unlike VNC, PC Anywhere can use almost any type of protocol over an existing internet connection or through dial up directly between 2 computers. As long as your computer is able to receive an incoming call with a dial up modem, the PC Anywhere program will work.

 

What is included in the PC Anywhere Package?

You will receive the software install with a licensed copy of PC Anywhere and the first 2 hours of support using PC Anywhere FREE. A PC Bits n Bytes employee will install and set up the program FREE. Please see below chart for pricing.

 

 

Initial Cost   $200
1   Hour           $15
5 Hours   $50
10 Hours   $100
25 Hours   $250
50 Hours   $400
1 year unlimited   $3000

 

The hourly rates for servicing without a PC Anywhere Remote Package is $15 per hour.

 

Call (905) 448-1169 to get the PC Anywhere Remote Service Package today.

 

Service charge must be paid within 7 days of Service. Any late payment will be charged a late fee of 2% every 7 days from balance. No Remote Service will be given with any overdue account.

 

 

VNC

 

 

What is it?

VNC stands for Virtual Network Computing. It is remote control software which allows you to view and interact with one computer (the "server") using a simple program (the "viewer") on another computer anywhere on the Internet. The two computers don't even have to be the same Operating System, so for example you can use VNC to view Windows 98 on your Windows XP machine. VNC is publicly available and is in widespread active use by millions throughout industry, academia and privately.

 

 

How can I use VNC?

Remote control software such as VNC allows a person at a remote computer to assume control of another computer across a network using the TCP/IP protocols of the internet, as if they were sitting in front of the other computer.

 

In other words, PC Bits n Bytes could use VNC to take control of your PC  to install and use some new software package, or to diagnose and fix problems, or to access and administer your machine without making a trip to your home or business. Even to allow a PC Bits n Bytes employee to take control of the customer's computer to provide assistance, or show a tutorial.

 

 

How is VNC different from PC Anywhere?

It is small and simple. The Windows viewer, for example, is about 150K in size and can be run directly from a floppy. The entire Java viewer is substantially less than 100K and takes less time to download than the images on some web pages. There is a Java viewer so that any desktop can be viewed with any Java-capable browser. There is a Windows server, allowing you to view the desktop of a remote Windows machine on any of these platforms using exactly the same viewer. The simplicity of the protocol makes it easy to port to new platforms and other people have therefore ported VNC to a huge variety of platforms.

 

With VNC, it is TCP/IP dependent. Without a stable connection through the internet, VNC is unable to access a computer. There are no dialup features like PC Anywhere. In other words, if you have no connection to the internet, there is no possible way to use VNC for any remote assistance. The only downside to this great small software package.

 

What is included in the PC Anywhere Package?

You will receive the software install with a licensed copy of VNC and the first 2 hours of support using VNC FREE. A PC Bits n Bytes employee will install and set up the program FREE. Please see below chart for pricing.

 

 

Initial Cost           $50
1 Hour   $15
5 Hours   $50
10 Hours   $100
25 Hours   $250
50 Hours   $400
1 year unlimited   $3000

 

The hourly rates for servicing without a VNC Remote Package is $15 per hour.

 

Call (905) 448-1169 to get the VNC Remote Package today.

 

Service charge must be paid within 7 days of Service. Any late payment will be charged a late fee of 2% every 7 days from balance. No Remote Service will be given with any overdue account.

 

 

 

 

 

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representations as to its accuracy. PC Bits n Bytes assumes no liability or responsibility for any errors or omissions in the content on the Site.

Prices are subject to change without notice. Products may not be as shown.